Crisis Support

Please be aware, Marriage Care is not able to support clients in an immediate crisis. Your welfare is our priority so, if you are facing a specific issue, you may like to look at the below list of external services. Please also note, we currently work with adults over the age of 18. If you are a young person who needs help, please refer to the ‘Support for Young People’ section below.

If you need urgent support, please call Samaritans’ free 24/7 helpline on 116 123

If you’re in immediate danger or think that someone else is, don’t hesitate to call 999

If you are in a situation where speaking will put you in danger, you can use the Silent Solutions service by dialling 999 then 55 to be put through to the police. 

For anyone worried about any kind of abuse, the free National Domestic Abuse helpline on 0808 2000 247 is a good place to start talking about it, available 24 hours a day, 7 days a week.

Abuse Crisis Help

  • National Domestic Abuse Helpline
    For Women and Children. Operated by Refuge providing domestic abuse support. Talk in confidence, in many different languages.  0808 2000 247   24 hours a day, 7 days a week. Webchat also available
  • Womens Aid
    For women and children. Domestic violence webchat helpline for counselling, support, legal advice, information, signposting and resources nationally.   No crisis helpline number, support via website only
  • Welsh Womens Aid
    For Women based in Wales. Counselling, support, legal advice, information, campaigning and research. Helpline and live chat service accessible here 0808 801 0800 24 hours a day, 7 days a week
  • Mankind
    For men. The confidential helpline is available for male victims of domestic abuse and domestic violence across the UK as well as their friends, family, neighbours, work colleagues and employers. 01823 334244 10am until 4pm weekdays
  • Mens Advice Line
    For Men, run by Respect. The Helpline for male victims of domestic abuse.   0808 801 0327 9am until 8pm
  • Jewish Womens Aid
    For Women. National service with workers based in London and Manchester. We support Jewish women and girls aged 16+, survivors of domestic abuse and sexual violence. If you are affected by domestic abuse or sexual violence, or concerned about a friend or family member, you can call the helpline. Further support resources available on the website. 0808 801 0500 Monday to Thursday 9.30am until 9.30pm Webchat also available
  • Respect Phoneline
    For male and female domestic violence perpetrators. Talk in confidence about your violence and domestic abuse. A friendly Helpline Advisor will listen to you without judgement and give you honest advice.  0808 802 4040    Monday to Thursday 10am until 8pm  and Fridays 10am until 5pm.  
  • Aanchal
    For Women. Staff can help you in a number of languages, including English, Hindi, Punjabi, Urdu, Gujarati, Tamil, Bengali. Nearly 40 years of experience in supporting women affected by domestic abuse.  0800 0124 924   Monday to Friday 9am until 10pm  
  • Muslim Womens Network
    For Women. National specialist offering faith and culturally sensitive helpline and counselling service. Although service users are primarily Muslim women and girls, they also provide support to men and women of other faiths and no faith.  0800 999 5786   Monday to Friday 10am until 4pm. Webchat also available  
  • Galop (Formerly Broken Rainbow)
    For LGBT+ Supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse.  0800 999 5428   Monday to Friday 10am until 5pm  and Wednesday to Thursday 10am until 8pm  
  • AGE UK
    For elders. Sometimes you may feel at risk or be concerned about another person. If this happens, there are people you can speak to and there is help available when calling the advice line.  0800 678 1602  8am to 7pm,  7 days a week  


Mental Health Crisis Support

  • Samaritans 
    Emergency emotional support for those experiencing suicidal thoughts. If you’re not feeling ok, you can get in touch about anything that’s troubling you, no matter how large or small the issue feels.    116 123  24 hours a day,  7 days a week    
  • NHS Crisis Support
    Find local NHS helplines for urgent mental health crisis or emergency . Website resources and signposting to urgent support in your area.
  • MIND
    Providing advice and support to empower anyone experiencing a mental health problem.  0300 123 3393  10am until 6pm Monday to Friday 
  • Anxiety UK
    Support if you have anxiety, stress, anxiety-based depression, or a phobia that’s affecting your daily life.03444 775 774     9.30am to 5.30pm Monday to Friday 
  • Rethink Mental Illness
    No matter how bad things are, we can help people severely affected by mental illness to improve their lives. Providing support on living with a mental illness and medication.  0808 801 0525    9.30am until 4pm Monday to Friday  
  • SANE
    SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness.   0300 304 7000   4pm to 10pm,   7 days a week  
    No Panic offers advice, support, recovery programs and help for people living with phobias, OCD and any other anxiety-based disorders.  0300 772 9844  10am to 10pm,  7 days a week  


Support for Young People

  • Childline
    For children and young people. Childline is a service that’s run by the NSPCC to support every child or young person under 19 in the UK, no problem is too big or small.     0800 1111   24 hours a day, 7 days a week. Webchat also available. Adults – If you’re worried about a child and would like support, you can talk to the NSPCC  
  • Papyrus – Hopeline UK
    For all. Suicide prevention and the promotion of positive mental health and emotional wellbeing in young people under the age of 35. If you, or a young person you know is not coping with life, get in touch for confidential support and practical advice.  0800 068 4141   9am to midnight,  7 days a week
    For Adults. If you have any concerns at all about a child’s safety or wellbeing. It doesn’t have to be an emergency — you might be looking for guidance and support on issues affecting children. 0808 800 5000  10am until 4pm  Monday to Friday


Family Support

  • Family Lives
    A confidential helpline service for families in England and Wales (previously known as Parentline). Call for emotional support, information, advice and guidance on any aspect of parenting and family life.  0808 800 2222  9am to 9pm Monday to Friday  and 10am to 3pm Weekends  
    For Adults. If you have any concerns at all about a child’s safety or wellbeing. It doesn’t have to be an emergency — you might be looking for guidance and support on issues affecting children. 0808 800 5000  10am until 4pm,  Monday to Friday
  • National Family Mediation
    Helping families in conflict, especially those divorcing or separating, to turn arguments into agreements. 0300 4000 636  9.30am to 4.30pm Monday to Friday 
  • Care for the Family
    Advice and support with family difficulties including relationships, parenting challenges, and living with loss. Also offering faith in the family support and resources.  02920 810800  9am to 4.30pm,  Monday to Friday 


Debt and Finance

  • National Debt Line
    National Debt line is a debt advice charity run by the Money Advice trust. Free and confidential debt advice service for people in England, Wales and Scotland. 0808 808 4000  9am to 8pm Monday to Fri day and 9.30am to 1pm Saturday.  Webchat also available 
  • Money Helper
    Free and impartial help with money, backed by the government.  0800 138 7777 8am to 6pm Monday to Friday . Webchat also available


Helpful Apps

  • Hollie Guard Personal Saftey App
    Hollie Guard immediately notifies your chosen contacts if you are in danger, sending them your location with a simple tap.
  • Bright Sky
    A free app that gives both national and local support or victims of abuse. You can also use this if you are worried about someone who may be in an abusive situation.