Please complete the form below as the important first step in finding the help and support you need from our counselling service.

Average Wait Time: 26 weeks

This waiting time is solely a guideline and the wait you experience may vary from this, due to our current clients in appointments needing more or less time with our counsellors. Once you are registered with us, we will keep in regular contact with you while you are waiting, and offer you an appointment as soon as one becomes available for you. Note: Appointments will normally be weekly at the same day and time every week.

Please remember:

  1. You will need to be in a private environment without interruptions for your counselling.
  2. You will need a stable internet connection for webcam counselling.
  3.  Couples will need to be in the same location and using the same device.

If you have any problems with the on-line registration please call our Appointments Team on 0800 389 3801 (Monday to Thursday 09:00 to 18:00).